Privacy Policy

Your Privacy Policy & Full Details on Data Protection

Gd99 takes your personal data seriously. This Privacy Policy clearly sets out what information we collect, why we collect it, and how we keep it secure — with full transparency.

Last Updated: January 2026

Our Security Standards

Data EncryptionSSL 256-bit
Third-Party SharingZero
Data Protection Score98/100
User ControlComplete

1. Introduction — Why gd99 Created This Privacy Policy

Gd99 (gd99.onl) is one of Bangladesh's most popular online gaming platforms. Millions of members enjoy slots, Live Casino, and Sports Betting on our platform every day. This Privacy Policy ("Policy") explains how gd99 collects, processes, stores, and protects your personal information.

By using the gd99 platform, registering, or accessing any of our services, you agree to this Privacy Policy. This Policy Terms & Conditions Effective in conjunction with.

We believe transparency is the best policy. This document is written in plain language — legal jargon has been avoided as much as possible. If you have any questions, please reach out to our support team.

This Privacy Policy applies only to the gd99.onl website and app. For third-party websites, please refer to their own privacy policies.

2. What Information gd99 Collects

Gd99 collects two types of information from you — what you provide directly, and what is collected automatically.

Directly Provided Information

  • At Registration: Name, email, phone number, date of birth, and password.
  • KYC Verification Timeline: Copy of National ID (NID), passport, or birth certificate, along with a selfie.
  • At Payment: Mobile banking number (bKash, Nagad, Rocket) and transaction ID.
  • Support contact hours: Chat messages and complaint details.

Automatically Collected Information

  • IP address and device fingerprint
  • Browser type, operating system, and device model
  • Login time, session duration, and gaming history
  • Click patterns, page visits, and navigation data
  • Location data (approximate, IP-based only)
Data Type Source of Collection Mandatory?
Name & Contact Information Registration Form Yes
Identity Document (NID) KYC Process For Withdrawals
Mobile Banking Information Payment Processing Yes
Device & Browser Data Automatic No (Optional)
Gaming History Platform Servers Yes

3. How gd99 Uses Your Information

Gd99 uses the information it collects only for specific, legitimate purposes. We never sell your data or use it for unrelated purposes.

  • Account Management: To create, manage, and secure your gd99 account.
  • Payment Processing: To process deposits and withdrawals and to prevent fraud.
  • Gaming Services: To recommend games suited to your preferences and deliver a personalized experience.
  • Customer Support: To handle your complaints, questions, and support requests.
  • Legal Obligations: To meet KYC, AML (Anti-Money Laundering), and regulatory requirements.
  • Responsible Gaming: To detect unusual gaming patterns and provide timely support.
  • Platform Improvement: To analyze user experience and improve service quality.
  • Promotional Communications: To send you notifications about special offers and bonuses, with your consent.

gd99 never sells your information to third-party advertising networks.

4. Sharing Information with Third Parties

Gd99 shares information with third parties only when limited and necessary. Strict data protection agreements are in place for every such case.

Who We Share Your Data With and Why

  • Payment Provider: bKash, Nagad, Rocket — only relevant data is used to verify transactions.
  • Game Provider: International game developers — minimal data shared solely for managing game sessions.
  • Identity Verification Services: Approved identity verification partners for the KYC process.
  • Legal Authorities: When required by court order or government investigation.
  • Anti-Fraud System: With fraud detection and prevention services.

gd99 never sells or rents your information to third parties for marketing, advertising, or any commercial purpose.

All of our third-party partners are required to comply with gd99's privacy standards. They may not use your information for any purpose beyond what is agreed upon.

5. Cookies & Tracking Technologies

Gd99's website and app use cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly.

Cookie Type

  • Essential Cookies: To maintain login sessions and ensure security. The platform cannot function without these.
  • Functional Cookies: For language preferences, game settings, and personalized experience.
  • Analytics Cookies: To analyze platform usage and improve our services.
  • Performance Cookies: To monitor page load speed and identify technical issues.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect some features on gd99.

gd99 does not use third-party advertising cookies. Your gaming data never reaches any ad network.

6. Data Security — How gd99 Protects Your Data

The security of your personal and financial data at gd99 is our top priority. We use industry-leading technology and processes to keep it protected.

  • SSL/TLS Encryption: All data transmission is secured with 256-bit SSL encryption. Look for the padlock icon in your browser to confirm.
  • Firewall & Intrusion Detection: Advanced firewall and real-time intrusion detection system.
  • Two-Factor Authentication (2FA): Enable two-factor authentication for an extra layer of account security.
  • Secure Data Centers: Your information is stored on secure, internationally certified servers.
  • Regular Security Audits: Third-party experts regularly audit our systems.
  • Employee Training: All gd99 employees are trained in data privacy.

Never share your password with anyone. gd99 will never ask for your password by phone or message.

If you notice any suspicious activity, report it to our support team immediately. We're available 24/7.

7. Your Data Rights

As a gd99 member, you have several important rights over your own data. We fully respect and uphold each of those rights.

Right to Access

You have the right to know what information gd99 holds about you. Submit a request to our support team and we will provide the information within 30 days.

Right to Rectification

If any of your information is inaccurate, you can request a correction through your account settings or by contacting support.

Right to Erasure

After your account is closed, you may request that your personal data be deleted. However, some data may need to be retained to meet legal obligations.

Data Portability

You may request a copy of your data in a standard format such as CSV or JSON.

Right to Restrict Processing

You may request that we restrict the processing of your data under certain circumstances.

Marketing Opt-Out

You can opt out of promotional emails and notifications at any time.

To exercise any of these rights, contact our support team. We typically respond within 7 business days.

8. How Long Your Data Is Retained

Gd99 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Data Type Retention Period Reason
Account Information For the lifetime of the account + 5 years Legal Obligations
Transaction History 7 years Financial Regulatory Requirements
KYC Documents 5 years AML Compliance
Gaming Logs 3 years Dispute Resolution
Support Chat 2 years Service Quality Improvement
Cookie Data End of session or up to 1 year User Experience

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

9. Protection of Minors' Data

Gd99 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

If a minor has registered on gd99, their account will be immediately closed and all collected data will be deleted.

If your child has accidentally registered on gd99, please contact our support team immediately. We will take prompt action.

Age is verified at registration and confirmed via ID document during the KYC process.

10. Changes to the Privacy Policy

Gd99 may update this Privacy Policy from time to time. If changes are made, we will notify you through the following channels:

  • Display of Notification Banners on the Platform
  • Notification to Registered Email
  • The "Last Updated" date at the top of this page will change

You will be notified at least 30 days before any significant changes take effect. Continued use of the platform after those changes will be taken as your acceptance of the updated policy.

The latest version of this Privacy Policy is always available at gd99.onl/privacy-policy.

11. Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch. Our dedicated privacy team is ready to assist you.

Email Support

[email protected]

Live Chat

Available 24/7

Response Time

Up to 7 business days


Your Privacy Is Our Responsibility

Gd99 is committed to protecting your data not just in words, but in practice. Every step we take is aimed at earning and maintaining your trust.

End-to-End Encryption

Every data transfer between your device and our servers is protected by 256-bit SSL encryption. No third party can intercept or read your data in transit.

Strict KYC Verification

Only verified, age-confirmed individuals can open an account at gd99. This prevents fraud and creates a safe environment for all members.

Secure Payment System

All payment channels, including bKash, Nagad, and Rocket, are fully secure. Your banking details are never stored — only transaction references are kept.

No Data Sales

Gd99 never sells your personal information to third-party advertisers or data brokers. Your data is used solely to serve you.

Full User Control

You have full control to view, correct, delete, or download your data at any time through our support team.

Regular Security Audits

Independent third-party experts regularly audit gd99's systems to ensure compliance with our privacy policy.


Join Now

Start Gaming on a Safe and Trusted Platform

Done reading gd99's Privacy Policy? Go ahead and open your account with confidence and enjoy your favorite games. Your information is completely safe.

100% Data Protected No Data Sales SSL Encryption 24/7 Support

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